How We Collect the Information
There are many ways that BRV obtains information from you: (1) via signup on BRV’s ; (2) from an online, email, fax or telephone purchase; (3) from navigational information about where visitors go on our website; (4) when you enter an BRV sweepstakes/giveaway; (5) anytime you submit a business reply, product, or warranty card; (6) upon signing up at an event.
The Information We Collect
When you register on-line to receive our product information, you will need to provide us with your name and e-mail address. When you make a purchase through BRV’s website, you also will need to give us your telephone number and credit card number so we can process your payment and contact you in the event of any problems with delivery. If you contact our customer service department, you may need to provide us with additional information so that we can respond to your questions or concerns as completely and thoroughly as possible.
In order to provide users and subscribers with the most efficient and enhanced service and to better understand your preferences, we may request your gender, year of birth, sports of interest, shopping preference and product interest. Whether or not you provide this information is entirely up to you.
We also may collect additional non-personally identifiable information (for example, browser version, IP address) which will provide information regarding the general use of our website. The navigational information allows us to see which areas of our website are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services.
How We Use the Information
We will primarily use your personal information to provide products and services to you, for example:
• To administer a contest, promotion, survey or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest).
• To send you information/materials via e-mail or mail about products, offers and news we think could interest you. This information may relate to products, offers and news of BRV.
• To analyze visits to the website and learn about the interests of our visitors in the aggregate, so we can improve our products and services and deliver the best user experience.
The information obtained from registration on-line is utilized to improve your web experience with BRV is to receive occasional e-mails, which provide you with the latest and greatest information regarding BRV and its products.
The information obtained during an online purchase is used only to complete the order online, to confirm the order and shipment of the order via email.
• Remember the items in your shopping basket
• Recognize you when you return to our website
• Analyze visitor behavior You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies.
You do this through your browser settings. Please note, however, that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.
Sharing Information with Third Parties
BRV will never sell any information about you to anyone. We are part of a larger company and we may share information with our parent and affiliated companies.
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. We may need to share personal information with these third parties so that they can perform these services, however, we limit the personal information that we give to them and authorize them to use this information only for the purpose of performing those services.
In proceeding with your online order, you agree that both your name and address and those of the delivery name and address (if different) will be checked using third parties such as credit agencies. If you are providing a delivery name and address which is not your own you must have that person’s permission to give us their personal information and for us to use it for the purposes specified. By providing it you are saying you have their permission.
We may release personal information if we believe in good faith that: the law or legal process requires it; if we have been advised by counsel; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of BRV, or any of our respective affiliates, business partners, customers or others.
BRV has a company policy not to flood people with e-mail correspondence, but simply to give you periodic information so you can stay up to date on what BRV is offering.
You can easily unsubscribe at any time you want by by following the instructions contained in the e-mail. It takes some time to put opt outs in effect so you may still receive emails from BRV for several weeks after your request is received.
BRV also uses your e-mail address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. All e-mails you receive will provide you with information as to how to get off the e-mail mailing list if you so desire.
Our web site’s bunker security system is armed with a sentry system to monitor activity and prevent any unauthorized disclosure of credit card numbers or other personal information. In addition, we utilize a licensed system for credit card authorization and fraud detection. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information.